WardHUB for Hotels – Secure 24-Hour Check-in Solution

Late arrival without staff – Flexible arrival times without additional costs

WardHUB in hotel

WardHUB enables hotels, guesthouses, and bed & breakfasts to offer professional 24-hour check-in without additional staff costs. Reception prepares the room card, deposits it in the safe, and sends guests their individual PIN code via email or SMS – simple, secure, and convenient.

Guests with late arrivals, night arrivals, or outside reception hours can independently collect their room card and check in directly. The weather-protected electronic lock (IP65) is perfect for outdoor installation in the entrance area. The intuitive PIN entry is immediately understandable for international guests – no language barriers, no waiting times.

Especially for small hotels, guesthouses, and bed & breakfasts, WardHUB offers an economical alternative to expensive 24-hour reception solutions or automated check-in systems. The Public Mode function enables an individual code for each guest with automatic reset. The high-quality steel housing with tamper-proof locking reliably protects room cards from theft and provides a professional first impression in the entrance area. Master code function allows hotel staff access at any time in emergencies or forgotten codes.

Benefits for Hotels

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Late arrival without staff

24-hour check-in enables flexible arrival times without additional staff costs for night reception or late shift. Ideal for small hotels, guesthouses, bed & breakfast, inns, and private accommodations. Guests check in independently – even at night, on holidays, or outside regular reception hours. Economical alternative to expensive automated check-in systems.

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No key loss or misuse

Secure storage of room cards, room keys, and access cards until collection by the guest. Tamper-proof steel construction prevents theft and unauthorized access. Reduces liability risks and costs for replacement keys or card reprogramming. Public Mode enables individual code for each guest – no mix-ups, no security gaps through multiple use.

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Clean, secure solution in the entrance area

Professional alternative to improvised solutions or mailboxes.

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Public Mode for automatic reset

Each guest receives individual code – system resets automatically after use.

How it works

1

Reception deposits room card in WardHUB

2

Generate individual PIN code for the guest

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Send PIN code to guest via email or SMS

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Guest collects room card upon arrival – even late in the evening

5

Upon departure: Return card or hand in at reception

WardHUB PIN-Code Eingabe

Additional Features

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Public Mode

Changing guests

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Master Code

Reception access

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Fake PIN

Protection against spying

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USB-C Emergency Power

When battery is low

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2mm Steel

Robust construction

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IP65 Protection

Weatherproof

Frequently Asked Questions

How does the late arrival process work for hotel guests?+

Reception prepares the room card, deposits it in the WardHUB and generates an individual PIN code. This is sent to the guest before arrival via email or SMS. Upon night arrival, the guest enters the code at the WardHUB, collects their room card and checks in independently – without waiting times, without night reception, without additional staff costs.

Can I safely store room cards in the WardHUB?+

Yes, absolutely. The tamper-proof 2mm steel construction protects room cards, room keys, and access cards reliably from theft and unauthorized access. Much safer than open mailboxes or improvised solutions. Each guest receives an individual temporary code – no mix-ups, no multiple use, no security risk.

Is the operation understandable for international guests?+

Yes, PIN entry is universally understandable and works without language barriers. Numbers are internationally recognizable. You can optionally attach multilingual operating instructions (e.g., German, English, French). The intuitive operation enables even first-time users from around the world to check in without problems.

Is WardHUB worthwhile even with limited reception hours?+

Definitely. Especially small hotels, guesthouses, and bed & breakfasts with limited reception hours benefit enormously. Instead of expensive 24-hour reception or costly automated check-in systems, WardHUB offers an economical alternative. Guests can check in even outside your opening hours – increases booking flexibility and customer satisfaction.

What happens in emergencies or forgotten codes?+

Hotel staff has the master code, which allows access to all deposited room cards at any time. In case of forgotten guest codes, emergencies, or technical problems, reception or management can open the safe and issue replacement cards. Professional emergency access without breaking open or calling a locksmith.

How do the costs compare to automated check-in systems?+

WardHUB is significantly more cost-effective. One-time purchase without ongoing costs for software licenses, cloud subscriptions, or IT maintenance. No expensive self-service terminals, no complex integration into hotel software. Battery-powered, maintenance-free – ideal for small hotels and guesthouses with limited budget who still want to offer 24-hour service.

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Offer your guests 24-hour service without additional staff costs.

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